The Water Conservation and Water Supply Shortage Plan (“Plan”) articulates certain actions to be taken by LBWD in order to manage water supplies in shortage and non-shortage conditions. One of those actions is to prohibit certain uses of water under different water supply conditions.

Repeated violation of a prohibited use of water (PUoW) may result in the customer receiving a PUoW Charge. A full description of the PUoW Charge can be found in Section 1905 of the LBWD Rules and Regulations.

A PUoW Charge results from having received a Notice of Violation. If a customer receives a Notice of Violation, that notice may be appealed using the Request Hearing to Appeal NOV Form.