Long Beach Water Closes Administration Building Until March 31 and Makes Modifications to In-person Services

Long Beach, California – Today, Long Beach Water announced the closure of its Administration Building (1800 E Wardlow Road) to the public effective Monday, March 16 – Tuesday, March 31, or until further notice. This modification is aligned with the closure of all other major City facilities and is in an effort to slow community spread of COVID-19.

“It’s our responsibility as public officials to do all we can to stop the spread of the coronavirus,” said Harry Saltzgaver, president of the Long Beach Board of Water Commissioners. “These modifications protect our community members while still ensuring that we maintain critical services.”

All services requiring in-person visits or service counter assistance will be suspended and made available via phone, online or email only. Please refer to the program information below for modifications to the following services.

Engineering and development services, including design checks and planning for water/sewer projects

• Call 562.570.2419
• Email Water-ServiceCounter@lbwater.org

Lawn-to-Garden or other water conservation programs

• Lawn-to-Garden: call 562.570.2429 or email LawnToGarden@lbwater.org
• General water conservation inquiries: call 562.570.2455 or email WaterConservation@lbwater.org

Water/sewer bill payment or bill questions

• Pay your bill online at longbeach.gov/utilityservices
• Call 562.570.5700
• Email GO-UtilityBilling@longbeach.gov
• You may also pay your bill at a payment station at participating CVS Pharmacy and 7-Eleven stores. Call ahead to check any modifications to store hours.

This respiratory disease outbreak has no impact on the quality or supply of Long Beach’s tap water. The closure of the Administration Building will not disrupt water or sewer service to Long Beach Water’s customers. For water/sewer emergencies call 562.570.2390.

The Board of Water Commissioners meeting scheduled for Thursday, March 26 has been rescheduled to Thursday, April 2 at 9 a.m. At this time, the meeting is scheduled to take place in the Water Department’s Administration Building Board Conference Room. Please follow www.lbwater.org for the most up-to-date information should the location change.

To aid residents and businesses financially during this difficult time, the City will be suspending penalties and interest for late payments of utilities incurred through the month of March. Long Beach Water has also temporarily suspended water shutoffs for nonpayment. The shutoff suspension ensures that all residents can take necessary precautions to protect themselves and continue washing their hands.

Visit www.longbeach.gov/COVID19 to stay informed about the latest information regarding the coronavirus.

###