Frequently Asked Questions

I've just applied to the program; how soon will I be notified of my acceptance/denial?

The Long Beach Water Department will contact you within 2-3 weeks of receiving your completed application and income documentation submission.

Is my household income eligible for DIG program participation?

To be eligible for the DIG Program, a qualifying household income must not exceed 80% of Median Family Income Limits as defined by the California Department of Housing and Community Development.

Limits for our Metro Area are as follows:

1 Person Household- $58,450

2 Person Household- $66,800

3 Person Household- $75,150

4 Person Household- $83,500

5 Person Household- $90,200

6 Person Household- $96,900

7 Person Household- $103,550

8 Person Household- $110,250

I live outside of the census tract. Can I still apply for the program?

The current program is limited to census tract 6037570602. If you wish to transform your landscape but live outside of this tract, you may apply for the Lawn to Garden Program, which provides up to a $3.00 incentive per square foot for turf replacement.

My grass is dry and yellow. Can I still apply for the program?

In order to qualify for the program, there must be living turf grass in the front yard of the property. Grass that is not green may still qualify for the program. All determinations for qualification will be made at the discretion of the Long Beach Water Department. If you are unsure if your lawn will qualify, you may submit photos of your front lawn to:


Do I need to be present for the pre-inspection of the property?

While it is not required, it is highly recommended as it is a great opportunity for participants to ask questions to LBWD staff regarding the program, design templates, installation process etc.

How long will the installation process take?

While we cannot guarantee construction to be done by an exact date, once started we anticipate most installations to be completed within 1 week, depending on the size of the property.

What happens if a plant in my newly installed landscape dies?

If you notice a plant that isn’t doing so well within a few months of the landscape being installed, please contact the Long Beach Water Department as soon as possible. You may reach us at:

(562) 570-2313


I'd like to replace or add some of the plants in my landscape. Should I contact LBWD before making changes?

Yes, any modifications to the landscape must be verified by LBWD before they are made. Please reach out to us before adding or removing any plants. If you wish to add a plant please provide us the name of the plant if possible so that we may verify water usage. You may reach us at:

(562) 570-2313


How will I maintain my garden?

Drought tolerant gardens typically require less maintenance than a traditional grass lawn. The Long Beach Conservation Corps will be providing periodic maintenance for the first year after installation. Occasionally, maintenance by the homeowner may be required and can typically be accomplished using small, inexpensive hand tools. If you are having trouble maintaining your garden please contact us immediately. You may reach us at:

(562) 570-2313


Will I save money on my water bill with this new landscape?

Water efficient landscapes typically require less irrigation than turf grass. Depending on your irrigation habits, this could translate to more water savings outdoors.

Contact Us

Water Conservation
Long Beach Water Department
1800 E Wardlow Rd.
Long Beach, CA 90807



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