Taste and Odor Concerns
Oftentimes, an odor that you might be smelling from your water is actually coming from your sink drain, not the water itself. Collect some water in a clean container, take it away from the sink, and smell the water. If there is no odor in the water, then the odor is most likely coming from the drain. To fix this, pour bleach down the sink drain, wait 15 minutes, and flush the drain with water. Repeat the process once more if the odor continues.
Contact your plumber if the odor has not been resolved after twice flushing the drain with bleach. There may be an internal plumbing issue or an issue with the water heater, which could require draining the water heater. If only one tap has a taste or odor issue, it is most likely an internal plumbing or drain issue, because the same water is coming through each tap of your residence or business.
We continuously monitor the chlorine levels in the water to ensure that it is in the proper concentration range. Using a controlled dosage of chlorine and chloramine disinfects the water, protects against waterborne diseases and ensures the water traveling to your home remains safe. Some people are more sensitive to the taste and smell of chlorine in the drinking water than others. Chilling drinking water in the refrigerator can help eliminate any unpleasant taste and odor.